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♣Customer's rights and privacy agreement |
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>>Encoding of personal information through SSL |
| >>Customer's rights |
| >>Privacy agreement |
| >>Marking According to the Special Business Act |
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| ♣Protection of personal information |
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At ReggaeRecord.com any personal information provided by our customers is encoded through SSL (Secure Socket Layer). Such information is saved only on the RaggaeRecord.com server. And whenever we refer to the information, the line is secured by SSL.
Even if a third party attempts to access the information, we do our best to prevent such incidence by using the latest technology. |
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| ♣Customer's rights |
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Cancelling or changing the subscription of our mail magazine |
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You may cancel the subscription of our mailing service or change the settings at any time. We send mail magazines containing useful information and latest updates occasionally to customers who have registered an account with us. If you wish to cancel the subscription of all or some of our mail magazines, please go to "MyPage" and change your settings (If you have more than one account with us, you will need to cancel from all the accounts). Regardless of the subscription settings, we still send order confirmation and shipping notification mails by e-mails in text format. |
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Cancelling membership |
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If you wish to cancel your membership account at ReggaeRecord.com, please send us an e-mail with a title "Please cancel my membership" to >>info@reggaereccord.com.
After receiving the e-mail, we will cancel your membership and delete all your information from RaggaeRecord.com server. |
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| ♣Privacy agreement
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About our privacy policy
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Any content of transaction or personal information that you provided us through RaggaeRecord.com server is used and managed only for the purpose of our business operation.
We take particular care to protect private information at ReggaeRecord.com.
Any personal information collected by us during business operation will not be passed to a third party without the customer's consent except in the following cases where;
(1) The disclosure of information was requested by the official organs such as ministries and agencies based on their legal authority,
(2) We consider it necessary to disclose the information to protect the service provider's or customer's rights, benefits, dignity, trust and so on, or
(3) It is necessary to disclose the information in order to conduct business with our group companies and consolidated companies.
In case (3), we will demand the relevant group companies and consolidated companies to manage the information appropriately.
We have set an agreement for handling personal information, taking in consideration our customers' privacy for our service providers. |
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| ♣Marking According to the Special Business Act |
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| Marking according to mail-order (door-to-door) business act in Japan |
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Distributor |
Dub Store Sound Inc. |
Vice-president |
Naoki Ienaga |
Address |
7-13-5 Nishi-shinjuku, Shinjuku-ku, Tokyo 160-0023 Japan |
Telephone |
0120-975-540(Japan only) /03-3364-5251
From outside Japan: +81-3-5348-2180 |
Fax |
03-5348-2181/03-3364-5261
From outside Japan: +81-3-5348-2181 |
Required cost other than
product cost |
Shipping cost, bank charge (for bank transfer), payment-on-delivery charge (for payment-on-delivery) |
Validity of order |
As shown on the website |
Sales quantity |
Provided by e-mail or telephone on enquiry |
Delivery period |
Immediate shipment for in-stock products, and immediate notification of arrival for out-of-stock products |
Payment method |
Credit card, cash-on-delivery (with Sagawa Express or Yamato Transport),
Credit/Debit-card-on-delivery (with Sagawa Express),
Bank transfer, PayPal |
Returning of product |
Only defected or unordered products accepted. |
Period when returning
is accepted |
Within 7 days after receiving of product |
Cost of returning |
Borne by ourselves |
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